Window Cleaning Course

Support Team Leaders Course covers the critical skills required for team members to participate in an effective team and support their team leader. Critical areas of effective teamwork include communication skills, being a good team player, providing effective leadership to a team, conflict resolution processes and managing team innovation. The course requires the ability to participate in and facilitate team planning, and promote team commitment and cooperation.

This introductory carpet cleaning course covers the carpet cleaning tasks involved in routine or regular maintenance of carpeted floors; and in particular vacuuming and simple stain removal. It requires the ability to assess the extent of cleaning required to meet client requirements. Selecting the appropriate equipment, chemicals and methods is essential to performing the task safely and efficiently.

Carpet Cleaning Restoration Course is the most technically challenging aspect of cleaning operations and is frequently performed by dedicated and specialised professionals. For people new to carpet cleaning you should complete the course “Introduction to Carpet Cleaning” before starting this course. This Carpet cleaning course covers an introduction to carpet fibres and carpet construction; soiling and carpet maintenance; introduction to cleaning chemistry and stain removal; carpet cleaning variables; carpet cleaning restoration techniques and common carpet problems.

This introductory Customer Service course covers the outcomes required for a cleaning and housekeeping staff to provide effective client service. The course covers an introduction to establishing client relationships and identifying client needs; how to meet client needs by providing quality cleaning and housekeeping services.

Infection Control Course for Cleaning and Housekeeping teaches students the skills and knowledge required to comply with infection control policies and procedures in a cleaning or housekeeping setting. All procedures must be carried out in accordance with current infection control guidelines, Australian and New Zealand Standards for maintaining infection control and the policies and procedures of the organisation you are working for. This course covers the importance of complying with an effective infection control strategy that ensures the safety of the client (or end-user of health-related products/services), maintains personal protection and prevents the transmission (spread) of infections from person to person.

This course advises how to handle cleaning products safely, assists with employers meeting their obligations to train staff, meets health & aged care training compliance requirements & generates a certificate on completion which may assist in securing employment. All this and more in our FREE user friendly one hour online course.

This course has been modified from clinical cleaning procedures used in health care facilities. The course includes procedures for cleaning in infectious areas where there is a high risk of environmental surfaces contamination by an infective agent (harmful germs) which could be readily transmitted (spread) from person to person via coughing or sneezing and from contamination of surfaces, an infected carrier (person with illness) has touched, and contaminated with their infectious germs.

Office Cleaning II Course covers three units of competency for certificate II and III in Cleaning Operations. Each of these units is briefly outlined below. Specialist Cleaning – Computer room cleaning: rooms where dust can destroy sensitive equipment such as computer server rooms, laboratories and other clean environments. This unit does not cover sterile environments such as working in operating theatres, medical device manufacture and pharmaceuticals. Periodic Cleaning – Cleaning ceiling surfaces and fittings – is a periodic cleaning duty normally performed using extension poles and small a-frame ladders. Periodic Cleaning – Washing furniture and fittings – include the periodic washing of hard surface furniture and fittings. This could include any commonly cleaned items from, tables and chairs to walls, and finishes, office furniture and fittings.

This introductory sustainability Green Cleaning course covers the knowledge and skills required to participate in environmentally sustainable work practices more commonly known as a ‘Green Cleaning Program’. The course is designed for all staff working in any cleaning operation. The course teaches students to identify current resource usage in the workplace; understand how to perform a simple site audit to recognise sustainable (green) improvements; eliminate and/or replace hazardous chemicals with less hazardous chemicals; reduce the use of resources and select appropriate chemicals and equipment to support a green cleaning program. All areas of a cleaning and/or housekeeping program are reviewed and processes for improvement identified for each key area. Throughout this course emphasis is placed on communicating positive outcomes to the team, management and building occupants. People need to see results and understand improvements to ensure everyone supports the green cleaning program.

This hard floor course covers the knowledge and theoretical skills required to replace a hard floor finish. This process is commonly known within the industry as ‘strip and seal’. This course covers the processes involved in removing the old floor sealer and replacing it with a new protective coating.

The Cleaning Food Handling Areas Course covers the legislative and cleaning requirements to maintain food-handling areas where the work does not involve direct food contact. This unit is not appropriate for a person who has direct contact with food, raw materials or ingredients. Food-handling areas include food courts and industrial food-processing plants. The course teaches students legal requirements, hygiene and cleaning procedures when working in a food handling area. Selecting the appropriate equipment, chemicals and cleaning methods is essential to maintaining a hygienic, clean and safe food handling environment.

Hard Floor Cleaning Course along with carpet cleaning are the most diverse and technically challenging aspects of cleaning. We can all pick up and mop and bucket and learn to clean a floor within 30 minutes, there is a lot more to know about hard floors and a lot more to learn than just mopping a dirty floor. This introductory course for hard floors covers all the basic processes and machinery involved in cleaning hard floors. Stripping and refinishing of hard floor finishes and re-coating hard floor finishes is covered in the course “Replace a hard floor finish”.

Pressure washing Course covers a cleaning technique that is used extensively for the external cleaning of concrete car parks, paths and driveways, external walls and roofs. Pressure washing is also extensively used to clean mechanical, transportation, manufacturing and food processing equipment. Pressure washing produces a variable stream of either water or cleaning chemical and is used as a replacement for hand scrubbing in large areas or where surfaces are very soiled. Some surfaces, such as cracked, painted or other sealed surfaces, may be sensitive or inappropriate for pressure washing.

In this course we are going to look at why we clean commercial buildings and the skills required to clean (the how to). This course covers the core competencies in cleaning any type of facility from an office to a school, university, hotel, hospital, retirement village or just about any other type of building or facility. Before introducing you to the “how to skills” we would like you to understand the history of cleaning and the “why do we” of commercial cleaning. This course covers (3) three basic commercial cleaning competency units (subjects) broken down into the following sections: