Window Cleaning Course covers the cleaning of glass surfaces, including windows, in both internal and external situations. The course covers the identification of various types of soil and staining found on windows and the equipment required to clean these soils. The selection of appropriate equipment, chemicals and cleaning methods is essential to performing the task safely and efficiently.Continue reading
Support Team Leaders Course covers the critical skills required for team members to participate in an effective team and support their team leader. Critical areas of effective teamwork include communication skills, being a good team player, providing effective leadership to a team, conflict resolution processes and managing team innovation. The course requires the ability to participate in and facilitate team planning, and promote team commitment and cooperation.Continue reading
This introductory sustainability Green Cleaning course covers the knowledge and skills required to participate in environmentally sustainable work practices more commonly known as a ‘Green Cleaning Program’. The course is designed for all staff working in any cleaning operation.
The course teaches students to identify current resource usage in the workplace; understand how to perform a simple site audit to recognise sustainable (green) improvements; eliminate and/or replace hazardous chemicals with less hazardous chemicals; reduce the use of resources and select appropriate chemicals and equipment to support a green cleaning program.
All areas of a cleaning and/or housekeeping program are reviewed and processes for improvement identified for each key area.
Throughout this course emphasis is placed on communicating positive outcomes to the team, management and building occupants. People need to see results and understand improvements to ensure everyone supports the green cleaning program.Continue reading
Office Cleaning II Course covers three units of competency for certificate II and III in Cleaning Operations. Each of these units is briefly outlined below.
Specialist Cleaning – Computer room cleaning: rooms where dust can destroy sensitive equipment such as computer server rooms, laboratories and other clean environments. This unit does not cover sterile environments such as working in operating theatres, medical device manufacture and pharmaceuticals.
Periodic Cleaning – Cleaning ceiling surfaces and fittings – is a periodic cleaning duty normally performed using extension poles and small a-frame ladders.
Periodic Cleaning – Washing furniture and fittings – include the periodic washing of hard surface furniture and fittings. This could include any commonly cleaned items from, tables and chairs to walls, and finishes, office furniture and fittings.Continue reading
In this course we are going to look at why we clean commercial buildings and the skills required to clean (the how to). This course covers the core competencies in cleaning any type of facility from an office to a school, university, hotel, hospital, retirement village or just about any other type of building or facility. Before introducing you to the “how to skills” we would like you to understand the history of cleaning and the “why do we” of commercial cleaning.
This course covers (3) three basic commercial cleaning competency units (subjects) broken down into the following sections:Continue reading
Infection Control Course for Cleaning and Housekeeping teaches students the skills and knowledge required to comply with infection control policies and procedures in a cleaning or housekeeping setting.
All procedures must be carried out in accordance with current infection control guidelines, Australian and New Zealand Standards for maintaining infection control and the policies and procedures of the organisation you are working for.
This course covers the importance of complying with an effective infection control strategy that ensures the safety of the client (or end-user of health-related products/services), maintains personal protection and prevents the transmission (spread) of infections from person to person.Continue reading
This introductory Customer Service course covers the outcomes required for a cleaning and housekeeping staff to provide effective client service.
The course covers an introduction to establishing client relationships and identifying client needs; how to meet client needs by providing quality cleaning and housekeeping services.Continue reading
The Cleaning Food Handling Areas Course covers the legislative and cleaning requirements to maintain food-handling areas where the work does not involve direct food contact. This unit is not appropriate for a person who has direct contact with food, raw materials or ingredients.
Food-handling areas include food courts and industrial food-processing plants.
The course teaches students legal requirements, hygiene and cleaning procedures when working in a food handling area. Selecting the appropriate equipment, chemicals and cleaning methods is essential to maintaining a hygienic, clean and safe food handling environment.Continue reading
This hard floor course covers the knowledge and theoretical skills required to replace a hard floor finish. This process is commonly known within the industry as ‘strip and seal’. This course covers the processes involved in removing the old floor sealer and replacing it with a new protective coating.Continue reading
Hard Floor Cleaning Course along with carpet cleaning are the most diverse and technically challenging aspects of cleaning. We can all pick up and mop and bucket and learn to clean a floor within 30 minutes, there is a lot more to know about hard floors and a lot more to learn than just mopping a dirty floor.
This introductory course for hard floors covers all the basic processes and machinery involved in cleaning hard floors. Stripping and refinishing of hard floor finishes and re-coating hard floor finishes is covered in the course “Replace a hard floor finish”.Continue reading