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Customer Service For The Cleaning Industry Course

Customer Service For The Cleaning Industry Course

This introductory Customer Service course covers the outcomes required for a cleaning and housekeeping staff to provide effective client service.

The course covers an introduction to establishing client relationships and identifying client needs; how to meet client needs by providing quality cleaning and housekeeping services.

This course includes six (6) sections:

Section 1 – Customer Service in the cleaning industry

Section 2 – Acting professionally

Section 3 – Working professionally

Section 4 – Verbal communication skills

Section 5 – Non-verbal communication skills (body language)

Section 6 – Providing customer service

This course covers knowledge content for the following competency unit(s):

CPPCMN3006 Provide effective client service

*Completing this non-accredited course can be used to support Recognition of Prior Learning in the listed competency unit(s).

Customer Service

For The Cleaning Industry
$ 29
90 Inc GST
  • 100% online, no classroom or assignments.
  • 3 minutes to enrol
  • 4 – 6 Hours – self paced
  • No Pre-requisite required
  • Paypal or Mastercard/Visa through our Eway internet payment facility.
  • Certificate On Completion

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